Chinese Traditional – Hong Kong / 繁体中文 – 香港 – Disney Terms of Use

使用條款 香港

最後更新日期:20240710

Disney DTC LLC /或其聯營公司和附屬公司(統稱為「迪士尼」或「我們」)樂意以任 何現在已知或其後開發的任何媒體格式或渠道為你提供可能標有迪士尼、ABCESPNMarvel、彼思、盧卡斯影業、FXSearchlight Pictures、二十世紀影片、國家地理品牌或由迪士  尼擁有或授權的其他品牌的網站、軟件、應用程式、內容、產品和服務(「迪士尼產品 」和「產品」)。對迪士尼產品的引述亦包括迪士尼產品的任何元素。

在使用迪士尼產品之前,請仔細閱讀本條款和任何特定及/或補充條款及細則。此等條款在一般情況下規限你對迪士尼產品的使用。通過使用迪士尼產品,你同意接受此等條款和任何特定及/或補充條款及細則約束。

如你與我們之間存有任何爭議(於小額索償法院解決的爭議或與知識產權的所有權或執行 有關的爭議除外),均受到集體訴訟豁免約束,並必須通過具約束力的單獨仲裁予以解決。請閱讀仲裁條文(下文第 8 節),因其會影響你於本合約下的權利。

目錄

  1. 本使用條款為你與我們之間的合約
  2. 授權及限制
  3. 使用規則
  4. 付費交易
  5. 競賽、抽獎和推廣活動
  6. 免責條款及責任限制
  7. 提交作品、用戶生成內容及 DMCA 之取下通知
  8. 具約束力的仲裁和集體訴訟豁免
  9. 附加條款

 

1. 本使用條款為你與我們之間的合約

A. 具約束力之合約 本使用條款(「本協議」)為你與 Disney DTC LLC(一家特拉華州有限責任公司,於 500 South Buena Vista Street, Burbank, California 91521, USA營業)及其聯營公司和附屬公司之間的合約。除本協議明確規定外,本協議無第三方 受益人。

B. 協議 無論你是否已經創建了一個迪士尼帳戶或一個用於迪士尼產品的等效的統一帳戶(並於創建該帳戶時同意遵守本協議),或無論你是否僅瀏覽、使用或存取由迪士尼直接提供或通過第三方提供的迪士尼產品(並在瀏覽、使用或存取迪士尼產品的任何一部分時同意遵守本協議),你向迪士尼聲明你已閱讀、理解並明確同意受本協議及其中包含或引用的條款、細則和通知約束。如果你不同意本協議,則你不得使用迪士尼產品。

C. 補充條款 本協議於一般情況下適用於迪士尼產品。更多特定及/或補充的條款及細則可能適用於某些產品,包括但不限於特定的競賽、抽獎或推廣活動、軟件、應用程式、推廣代碼、服務或其他活動;特定商品、內容、節目或其他活動的可用性;就特定年齡以下的用戶對迪士尼產品的條款或其他限制;及/或某些地區、節目、內容、產品、網站、應用程式或其他軟件可能附帶的特定條款或限制。任何補充條款及細則均為本協議的附加條款,以及如與本協議有衝突之處,以補充條款為準。如果你不同意我們向你披露的適用的補充條款及細則,則你不得使用迪士尼產品。

D. 修訂 我們可能需要不時及基於多種原因對本協議的任何部分進行修改,原因包括反映迪士尼產品的更新或法律的變更。如果我們對本協議作出重大變更,於適用法律准許的範圍內,該變更將在我們向你發出通知後、我們透過迪士尼產品發布修訂條款後、我們通過向 你提供迪士尼產 品的第三方發布 修訂條款後、或 於 disneytermsofuse.com 上發布修訂條款後的三十(30)天內生效。你有責任定期查看本協議的更新和修訂。繼續使用迪士尼產品將被視為你已同意並接受任何修訂。如果你不同意對本協議的任何變更,你必須停止使用迪士尼產品。我們的客戶服務代表無權以口頭或書面形式修改本協議的任何條款。

E. 帳戶 除迪士尼帳戶或用於迪士尼產品的等效的統一帳戶外,部分迪士尼產品可能允許或要求你創建帳戶以參與或獲得額外的福利。你同意你提供和備存的所有資料均為準確、最新及完整的,包括你的帳戶資料、用於我們向你發送通知和其他通訊的聯絡資料,以及你的付款資料。你同意不冒充或失實陳述與任何人或實體的聯繫(其中包括使用其他人的用戶名稱、密碼或其他帳戶資料,或其他人的姓名或肖像),亦不會提供父母或監護人的虛假訊息。你同意我們可以採取措施核實你所提供的資料的準確性,包括父母或監護人的聯絡資料。

F. 密碼與安全性 你同意不與他人共享你的帳戶或帳戶資料。你有責任採取合理措施保密你的用戶名稱和密碼,並對你帳戶下你可以合理控制的所有活動負上全部責任。你同意如發現任何未經授權使用你的用戶名稱、密碼或其他帳戶資料,或你意識到涉及你的帳戶或迪士尼產品的任何其他違反保安事件,你會立即通知我們。

G. 電子通知 你同意通過你提供的電子郵件地址接收我們的通知,包括協議、披露和其他通訊。你同意該等電子通知符合任何要求以書面形式進行此類通訊的法律要求。

H. 終止或暫停 於適用法律准許的範圍內,如果法律要求或我們有客觀理由相信你違反了本協議或任何補充條款的任何規定,及/或在你使用迪士尼產品時從事或鼓勵侵權或任何其他非法行為,我們可能終止或暫停你存取任何迪士尼產品,及/或終止本協議(受下文提供的存續條款約束)。

 

2. 授權及限制

迪士尼產品,包括但不限於電影、電視節目、娛樂或資訊性節目、預告片、額外素材、劇本、代碼、圖像和藝術作品,均為我們或我們的授權方的版權、專利或商標財產,所有迪士尼產品的版權、商標、服務標記、營商名稱、商品包裝、專利和其他知識產權均為我們或我們的授權方(可能是本協議的第三方受益人)所有,並受到美國和國際條約的版權、商標、專利和其他法律的保護。

A. 消費者許可 如果迪士尼產品或根據本協議下提供迪士尼產品的第三方配置為能夠使用我們擁有或授權的軟件、內容、虛擬物品或其他材料,則我們授予你有限、非排他性、不可轉授及不可轉讓的許可,以使用該軟件、內容、虛擬物品或其他材料,但僅限於你個人的非商業用途,且僅限於我們或我們授權的第三方向你提供該迪士尼產品期間,並僅限於根據本協議及/或適用於該迪士尼產品的特定條款下使用,並且無權複製、分發、向公眾傳播、向公眾提供或轉換任何迪士尼產品,包括以現在已知或其後設計的任何媒體格式或渠道進行與任何人工智能或機器學習工具、模型、系統、演 算法、產品或其他技術(「AI 工具」)相關的任何使用、創建、開發、修改、提示、

微調、訓練、測試、基準或驗證(在迪士尼產品內明確描述或按照迪士尼產品預期的 方式於其使用除外)。本協議為授權協議,並非迪士尼產品任何權利的銷售或轉讓協 議。除非我們以書面形式明確同意,否則迪士尼產品的任何元素都不得以向你提供的 授權產品的一部分以外的任何其他方式被使用或被利用。你可以擁有向你提供的迪士 尼產品元素的實物媒體,但我們對迪士尼知識產權保留完全及完整的所有權。我們並 未向你轉讓迪士尼網站、軟件、應用程式、內容、虛擬物品或其他材料及/或服務的任 何部分的所有權。同樣,購買使用任何迪士尼產品的使用許可並不產生對迪士尼網站、軟件、應用程式、內容、虛擬物品或其他材料及/或服務的所有權權益。

B. 你對於迪士尼產品的使用限制 你同意在未經我們明確書面允許的情況下,你不會亦不允許他人進行以下任何行為,且此等限制為你獲得許可的條件:

i. 規避或停用使用於與迪士尼產品相關的任何內容保護系統或數位版權管理技術 ;

ii. 複製迪士尼產品(經我們明確許可除外;

iii. 轉播、傳輸或演出迪士尼產品;

iv. 對迪士尼產品或其任何部分創建衍生作品,惟適用法律禁止任何前述限制除外;

v. 移動、反編譯、逆向工程、解構或以其他方式將迪士尼產品及/或影片播放器、底層技術、任何數位版權管理機制、裝置或於影片播放器中置入的其他內容保護或存取管制措施轉換為可人類可讀的形式;

vi. 修改迪士尼產品,包括但不限於刪除迪士尼產品的標識、版權或其他專有權聲明,或透過框架、鏡像或利用類似技術;

vii. 以提示與我們的產品、服務或品牌有關聯的方式取存或使用迪士尼產品;

viii. 不論牟利與否,將迪士尼產品用於任何商業或與業務相關的用途,或利用迪士尼產品建立業務,或從事任何使第三方從事上述任何活動的活動;

ix. 規避、修改、破壞、篡改或干擾迪士尼產品的任何功能或保護措施;

x. 使用機器人、蜘蛛程式、手稿程式或其他自動方式存取、監控、複製或提取迪士尼產品,為免生疑問其包括為了創建或開發任何AI  工具、數據挖掘或網絡搜刮,或以其他方式編譯、構建、創建或協助任何數據收集、數據集或數據庫(除了迪士尼未禁止的範圍內,透過公共搜尋引擎使用蜘蛛程式創建搜尋索引除外,包括通過適用的 robots.txt 文件或 NOINDEX NOFOLLOW 元標籤);

xi. 損壞、停用迪士尼產品、使其過度負荷或對其作出損害;或

xii. 以任何非法方式、為任何非法目的或與本協議不一致的方式使用迪士尼產品。

C. 違規行為 任何試圖執行任何上述限制行為的行為均構成對迪士尼及/或知識產權持有人權利的侵犯。

D. 出口管制 你不得在違反適用的出口管制和經濟制裁要求的情況下存取或使用任何迪士尼產品。通過使用迪士尼產品獲取服務、內容或軟件,即表示你聲明並保證你對該等服務、內容或軟件的存取和使用將符合該等要求。

 

3. 使用規則

A. 迪士尼產品的更改 迪士尼產品不斷發展並隨時間而變化。在適用法律不禁止的範圍內,我們保留作出該等變更的權利,或於必要時停止提供迪士尼產品的權利。如果法律有所要求,我們可能需要暫停、限制或終止你存取迪士尼產品。

B. 第三方服務或平台 迪士尼產品可能會結合第三方網站、服務、應用程式、平台及/或內容、被其結合或與其結合提供。我們無法控制該等第三方或其提供的產品。你應該閱讀適用於該等第三方產品的使用條款協議和私隱政策。如果你使用蘋果 iOSAndroid 或以微軟視窗啟動的裝置或微軟 Xbox One 存取迪士尼產品,Apple Inc.Google, Inc. Microsoft Corporation 將分別成為本協議的第三方受益人。然而,此等第三方受益人並不是本協議的一方。你同意你使用上述裝置存取迪士尼產品亦受適用第三方受益人的服務條款列明的使用條款。你向迪士尼聲明你已閱讀並同意遵守該等條款。

C. 互聯網、瀏覽器和系統要求 你可能需要高速互聯網連接及/或符合最低系統及/或瀏覽器要求方可存取和使用迪士尼產品的某些功能。你需要查看使用特定產品所需的最低要求。

D. 流動網絡 你通過流動網絡存取迪士尼產品時,你的網絡或漫遊服務供應商的訊息、數據和其他費率和費用將適用。你的網絡供應商可能會禁止或限制下載、安裝或使用 某些迪士尼產品,且並非所有產品均可與你的網絡供應商或裝置一併使用。

E. 同意接收訊息 當你使用迪士尼產品時,你可能有機會同意通過電子郵件、文字訊 息及/或流動推送通知接收我們的通訊。標準的文字訊息及通話費率將適用。在法律允許的範圍內,你同意文字訊息、來電或預錄訊息可能由自動電話系統生成。你可以按照電子郵件中的「取消訂閱」指示、通過迪士尼產品中的設置、或回覆「STOP( 如透過文字訊息)以取消接收推廣通訊。你知悉你毋須同意接收推廣文字訊息或來電作為使用迪士尼產品的條件。

F. 應用程式權限 當你使用迪士尼產品時,你可能會就你的裝置及/或帳戶授予我們某些的權限。大部分流動裝置平台皆有提供有關該等權限以及如何更改權限設置的額外資訊(於可行的前提下)。通過下載、安裝或使用迪士尼產品,你同意接收自動軟件更新(如適用)。

G. 資訊和娛樂用途 你明白迪士尼產品僅供你個人的非商業用途,且旨在僅作資訊和娛樂之用;可提供的內容不構成法律、財務、專業、醫療或保健方面的意見或診斷,亦不得用於該等用途。

H. 禁止商業、市場營銷或品牌使用 除非獲得明確授權,否則我們不允許將迪士尼產品或其他迪士尼知識產權用於商業或與業務相關的用途,包括用於市場營銷或品牌推廣,或者宣傳、要約出售或推廣產品或服務(不論牟利與否),或招攬他人(包括招攬資助或捐贈)。

I. 惡意軟件 你同意不會明知地或罔顧後果地引入病毒或其他有害元件,或者以其他方式妨礙、削弱或損害任何任何迪士尼產品或已連接的網絡,或者干擾任何人或實體使用或享用任何迪士尼產品。你同意不會使用可允許自動遊戲進程、加速遊戲進程、或對遊戲進程或遊戲用戶端進行其他操縱的任何軟件或裝置,且你同意不會作弊或以其他方式修改迪士尼產品或遊戲體驗,從而為某一用戶創造相對於另一用戶的優勢。

J. 模擬活動 你了解為了支持迪士尼產品在廣泛地理區域內運作暢順,某些活動的各方面,例如遊戲進程,可能會被模擬以避免延誤。

K. 聯盟廣告計劃 迪士尼為聯盟廣告計劃的參加者,該計劃旨在為網站、應用程式或服務提供一種透過廣告和鏈結到第三方零售網站來賺取廣告費的方式。

 

4. 付費交易

A. 賣方身份 銷售乃由迪士尼或於銷售時被辨識的授權銷售商(如有不同)進行。如 你對你的訂單有任何疑問,請按銷售商所提供的地址聯繫賣方,他們會為你提供協助。迪士尼產品的某些數碼店面由第三方經營,在該情況下,可能適用不同或額外的銷售 條款,而你應在向你提供該等條款時閱讀其內容。

B. 數碼內容與虛擬物品 我們可能會在迪士尼產品上或通過授權第三方向你提供應用程式、遊戲、軟件或其他數碼內容,供你在支付一次性付費以獲得許可。在購買從迪士尼產品存取該等資料的許可時,我們將在你完成許可購買之前向你披露費用資訊。

你購買虛擬物品或遊戲內貨幣是對有限的、不可轉讓的許可的支付,從而存取和使用迪士尼產品旨在提供的該等內容或功能,但無權通過任何在線媒體、任何已知的或其後設計的媒體格式或渠道複製、分發、向公眾傳播、向公眾提供或轉化任何迪士尼產品(於迪士尼產品中明確描述或預期的除外)。你在迪士尼產品中購買或其向你提供的虛擬物品(包括角色和角色名稱)或遊戲內貨幣只能與你獲得虛擬物品或你在遊戲進程時組裝的迪士尼產品一併使用。此等物品不可兌換,亦不予退款,且不能在迪士尼產品之外進行交易以獲取金錢或其他有價物。我們在適用法律允許的範圍內,可能隨時修改或停止提供虛擬物品或遊戲內貨幣。

C. 數碼電影代碼 於原版「光碟 + 代碼」組合套裝中(包括 DVD、藍光及/4K/UHD 光碟及數位代碼的套裝)的數位代碼不得單獨出售,並只可能由在原版「光碟 + 代碼」組合套裝中獲得代碼的個人或其家庭成員兌換。如單獨出售,數位代碼不會獲得授權 以進行兌換。你只可根據本協議及你存取或下載數碼電影的參與的數碼內容提供者的 條款及細則使用數位電影代碼,以獲得數碼電影的許可存取權限。以不符合本協議的 方式出售、分發、購買或轉讓數碼電影代碼的行為將被視為無效。

數碼電影代碼退還 如果你不同意上述你或家庭成員在原版「光碟 + 代碼」組合套裝兌換數碼電影代碼的條款及細則,你可以於此鏈結中提供的條件的規限下將「光碟+ 代碼」組合組合套裝退還予迪士尼。

D. 訂閱 部份迪士尼產品需要付費訂閱並需要你接受補充條款方可存取。註冊訂閱即表示你同意自動續訂,以及除非你取消訂閱,否則你授權我們就續訂期限內透過你的付款方式收費。你同意我們可於提前通知你的情況下更改訂閱條款並讓你有機會取消訂閱。除非另有向你披露,自動續訂的期限將與你最初的訂閱期限相同。續訂價格將不超過緊接著的前一個訂閱期的費率,不包括任何推廣和折扣價格,除非在你的自動續訂之前我們通知你費率有所變更,而在該情況下你有權取消你訂閱的續訂。我們可能不時提供迪士尼產品的免費試用訂閱。如你註冊了免費試用訂閱,除非你在免費試用訂閱期滿之前取消你的訂閱,否則我們將於免費試用訂閱期滿後開始向你的帳戶收費。

除非在你訂閱時另有披露,你有權取消你的迪士尼產品訂閱。當訂閱被取消時,你可能不會獲得按比例計算的退款,但在該情況下,你將可以繼續存取迪士尼產品直到你取消訂閱當時的期限結束。如你取消訂閱,你將仍有義務支付在取消日期之前因你在使用迪士尼產品過程中而產生的其他費用。如你定期支付迪士尼產品的訂閱費用,我們將在費用或計費方式變更生效日期之前向你提供合理的變更通知,你將能夠在該變更前取消你的訂閱。如你是在線訂閱,我們將提供你在線取消訂閱的選項。

E. 訂購流程 你將有機會檢視和確認你的訂單,包括送貨地址(如適用)、付款方式和產品詳情。我們於接受你的訂單後,將會向你發送通知,而我們將被視為完成接受你的訂單,且我們在發送通知時已就所有目的有效地向你傳達。屆時,銷售合約即告訂立,並對你及我們均具約束力。你所購買的任何商品的損失風險以及為該等商品投保的責任將於相關商品交付之時轉移給你。

我們保留在交付前拒絕或取消任何訂單的權利。可能會導致你的訂單被取消的某些情況包括系統或排版錯誤、產品或定價資料或產品供應情況不準確、供應有限的情況下客戶之間的公平性,或者我們的信用或反欺詐部門識別的問題。在接受訂單前,我們還可能要求你提供其他驗證或資料。如你的訂單中的任何部份被取消,或者我們需要你提供額外資料以接受你的訂單,我們將與你聯繫。如你的訂單在我們處理你的付款後但於交付前被取消,我們將向你退款。

F. 付款與帳單 當你提供付款資料時,你聲明及保證該資料準確無誤,及你已獲得授權使用你所提供的付款方式,並且你將於付款資料有任何變更時通知我們。我們保留利用第三方付款卡更新服務以獲得信用卡及扣帳卡的當前到期日的權利。

G. 取消權利;退貨 視乎迪士尼產品的性質定,你將有機會能夠取消迪士尼產品訂單。請仔細閱讀以下資訊以了解你的取消權利

如你希望取消訂單,你必須按照特定迪士 尼產品的取消指引進行操作。此處提供取消表格的範本。

i. 取消訂閱:請參閱上文「訂閱」部分有關取消訂閱的流程資訊。

ii. 數碼內容:當你購買存取數碼內容或虛擬物品的許可時,你將有機會在購買時同意交付。同意交付即表示你已喪失取消權利。除非另有說明,就數碼內容支付的許可購買費用不予退還。

iii. 實體商品:自你收到實體商品之日起三十 (30) 天內,你有權取消你與我們訂立 的合約並退回商品。此權利不適用於我們在迪士尼產品上列為不可退貨的產品,包括但不限於:

      • 任何帶有封條且封條已損壞的產品,如音訊和視像錄影、電腦軟件、雷射碟、數碼影碟或其他以密封包裝的實物媒體;以及
      • 個人化物品。

iv. 個人化商品:我們保留根據我們的酌情權拒絕個人化訂單的權利。對我們的個人化服務使用不當將導致你的訂單被取消和任何退款。

如果我們提供的任何商品有缺陷,此等取消權利獨立於你的權利,並且為你權利的補充。

如你退回並無故障的商品,你可能需要支付將商品退還給我們的費用。如你已使用有關商品,我們可能會扣除合理金額。

H. 定價;稅項 我們可能會修改我們提供的迪士尼產品的定價。在你下達訂單時,為 方便你起見,我們會估算適用稅額,並將估算稅額計入總額。除適用稅法要求的範圍 外,適用於你的訂單並向你的付款方式收取的實際稅額,乃基於出貨日期所作的計算,而不論訂單在何時下達。

I. 國際送運;海關 當訂購的商品要交付至賣方所在國家/地區以外的國家/地區時,你 可能須支付所徵收的進口關稅和稅項。此等關稅和稅項以及任何其他清關費用須由你 承擔。就進行國際送運的商品而言,請注意,任何製造商保證均可能無效;可能不會 提供製造商服務選項;手冊、說明書和安全警告可能不會使用目的地國家/地區的語言;商品和隨附資料可能不會根據目的地國家/地區的標準、規格和標籤要求設計;而且, 商品可能不符合目的地國家/地區的電壓(需要使用適配器或轉換器)。你有責任確保 商品能合法進口至目的地國家/地區。若向我們下單,收貨人為目的地國家/地區記錄在案的進口商,且必須遵守該國家/地區的所有法律和條例。

J. 禮品卡 迪士尼禮品卡可用於與某些迪士尼產品相關的購買及/或兌換,受額外服務條款約束。禮品卡的遺失風險和所有權在電子傳輸或交付給承運人時轉移給你。禮品卡可在合資格的地點兌換合資格的產品和服務。請查看禮品卡常見問題以獲取更多資訊。

 

5. 競賽、抽獎和推廣活動

你在迪士尼產品上參加的競賽、抽獎和其他類似推廣活動,或與結合了第三方網站、服務、應用程式、平台及/或內容的迪士尼產品相關的競賽、抽獎和其他類似推廣活動(「迪士尼  推廣活動」),可能受作為本協議補充的官方規則及/或條件約束,而其可能提供管轄迪士 尼推廣活動的詳情,如資格要求、參賽加指引、截止日期、獎品資訊和限制。如你欲參加  任何迪士尼推廣活動,請先查看適用的官方規則及/或條件。如迪士尼推廣活動的官方規則及/或條件與本協議有衝突之處,則以管轄及控制迪士尼推廣活動的官方規則及/或條件中的條款為準。你參加迪士尼推廣活動即構成用戶生成內容(定義見下文第 7 條),並受本協議中管轄你的提交作品和我們對你的用戶生成內容的使用的所有條款約束。

 

6. 免責條款及責任限制

迪士尼產品是按「現況」及「現有」基礎提供。在法律允許的最大範圍內,我們對於未在此等條款中明確列出的全部條件、聲明和保證概不負責。

如遇迪士尼產品無法正常運作的情況,請參閱適用的迪士尼產品的幫助部份以獲得協助。 如果你在使用迪士尼產品時遇到問題,你有責任確保你遵循安裝說明、擁有最低系統要求、按建議更新軟件並諮詢我們的客戶服務資源團隊。

對於因我們無法控制的原因而造成的延遲或無法履行,或非因我們違反本協議規定的義務而造成的任何其他損失,我們概不負責。

我們不對業務損失負責。我們僅為你的個人、非商業和家庭用途提供產品。如果你將產品用於任何其他目的,我們將對於你的任何利潤損失、業務損失、業務中斷、業務機會損失或類似損失概不負責。

對於因以下原因造成迪士尼產品任何部分功能缺失或無法提供,或任何內容或數據丟失,我們概不負責:你的設備、裝置、操作系統或互聯網連接;或你未能遵守指定的兼容性要求。

對於間接的、附帶的、特殊的或相應引致的損害,包括利潤損失和財產損害,即使我們已被告知發生該等損害的可能性,我們亦不對你承擔任何責任;對於超出我們合理控制範圍的原因導致的延遲或無法履行,我們也不承擔任何責任。

除非適用法律禁止,否則在任何情況下,我們就所有損害、損失和訴因對你承擔的責任總額不超過一千美元 (US $1,000)。

 

7. 提交作品、用戶生成內容及 DMCA 之取下通知

A. 關於提交作品及未經請求而主動提供想法之政策 我們的公司政策歷來不允許我們 接受或考慮未經請求而主動提供創新想法、建議或其他材料。就你向我們提交的任何 內容而言,無論我們是否提出了請求,你均同意,你所提交的創新想法、建議或其他 材料不是在保密或受託的情況下提交,你與我們之間未曾以任何方式建立或者打算以 任何方式建立任何保密或信託關 係,而且你不會期待有任何類型的審核、補償或代價。

B. 用戶生成內容 迪士尼產品可能要求或允許你傳播、提交、上載或以其他方式提供文本、對話、圖像、音訊、視訊、參賽作品或其他內容(「用戶生成內容」),而其可供公眾存取和查看。存取該等功能可能受到年齡限制。不論我們提供的迪士尼產品 或與迪士尼產品相關的迪士尼產品是否出現在迪士尼網站、服務和/或平台上,或與第 三方網站、服務、應用程式和/或平台結合,你不得提交或上載誹謗性、騷擾性、威脅 性、偏執的、可憎的、暴力的、粗俗的、淫穢的、色情的或因其他原因而令人反感的、或傷害或可合理預期會傷害任何人或實體的用戶生成內容,而不論該等資料是否受法 律保護。

在大多數情況下,我們不會對你的用戶生成內容的所有權作出申索;然而,你向我們 授予所有版權、商標、專利、商業秘密、私隱權和公開權及其他知識產權項下的非排 他性的、可轉授的的、不可撤銷的和免版稅的全球性許可,並在該等權利的整個期限 內以現在已知或其後設計的全部媒體格式和渠道(包括與迪士尼產品有關以及在第三 方網站、服務、應用程式及/或平台)使用、複製、傳輸、印刷、發行、公開展示、展 示、分發、再分發、複印、索引、評論、修改、轉換、改編、翻譯、據以製作衍生作 品、公開表演、公開傳播、提供和以其他方式利用全部或部份該等用戶生成內容,而 不論副本份數為多少,也不限制使用時間、方式和頻率,且無需向你發出進一步通知,亦不論是否指明出處(在不違反適用法律的強制性規定的範圍內),並且無需你或任 何其他個人或實體的許可或向其付款。。你同意提交用戶生成內容並不在你和我們之 間建立任何信託和保密關係,並且你不期望獲得任何補償(與提交相關或由此產生的 迪士尼產品條款中可能明確說明的情況除外)。

你聲明及保證,你的用戶生成內容符合本協議中的規定,且你擁有或享有必要的權利和許可,包括但不限於用戶生成內容中包含的所有版權、音樂權和肖像權(針對任何人),無需向任何其他人或實體付款即可使用以本協議規定的所有方式利用並授權我們使用和利用你的用戶生成內容;且你同意賠償我們,使我們免受任何第三方因你違反本協議而使用和利用你的用戶生成內容而引起的或與之相關的任何申索或費用(包括律師費)的損害。你亦同意不對我們或我們的被許可方、分銷商、代理、代表和其他獲授權用戶強制執行用戶生成內容中的任何精神權利、附屬權利或類似權利,並且同意促使可能擁有該等權利的其他人同樣作出不強制執行該等權利的協議。於我們授權你的範圍內你創作、發布、上載、分發、公開展示或公開表演需要使用我方版權作品的用戶生成內容,我們向你授予一項非排他性的許可,以使用指定引用的版權作品來創作衍生作品,其唯一目的是創作該作品,但授予該項許可的前提條件是你將你在用戶生成內容的版權期限內創作的作品的全球透過迄今為止已知或未知的所有格式和媒體的所有權利都轉讓給我們,包括在迪士尼產品以及第三方網站和平台上使用。如該等權利未轉讓給我們,你使用我們的版權作品創作衍生作品的許可則作廢及屬無效。

我們可因任何原因隨時監督、審查、發布、移除、修改、保存和審核用戶生成內容或通過迪士尼產品發送的通訊,而原因包括確保用戶生成內容或通訊符合本協議規定,而無須事先通知你。如你的用戶生成內容違反本協議,包括非法發布或內容,我們可能會終止你的帳戶和對迪士尼產品的存取,而無需事先通知你。我們不對用戶發布或發送的觀點、看法、意見或建議承擔責任,亦不對其作出認可或保證。

C. 就版權侵犯的申索 聲稱版權侵犯的通知和反通知必須發送至我們的指定代理人:

Attn: TWDC Designated Agent
The Walt Disney Company
500 South Buena Vista Street
Burbank, California 91521, USA
電話:+1 818-560-1000
傳真:+1 818-560-4299
電子郵件:designated.agent@dig.twdc.com

我們只能接受我們提供本協議所用的語言的通知。

對於已提報給我們指定的版權代理人有關使用迪士尼產品而構成的版權侵犯申索,我 們將根據《1998  年美國數碼千年版權法案》(「DMCA」)或其他法律(如適用)迅速回應。就我們在美國提供的迪士尼產品而言,此等通知必須包含 DMCA 中所載 以及此處所詳述的必要資訊

 

8. 具約束力的仲裁和集體訴訟豁免

請仔細閱讀本條款 你正在同意透過具約束力的單獨仲裁解決你和迪士尼之間的所有爭議,並包括集體訴訟豁免和陪審團審判豁免。

你和迪士尼同意通過以下提供的單獨仲裁方式解決所有爭議(包括任何涉及華特迪士尼公司、其附屬公司或其關聯公司的相關爭議),但不包括:(i)於小額索償法院的管轄內符合該管轄權範圍和可能適用的金額限制的任何申索,只要其為個人爭議而非集體訴訟;和 (ii)任何與知識產權所有權或強行執行有關的爭議。「爭議」包括你和迪士尼之間關於迪

士尼產品或本協議的任何申索、爭議、訴訟或其他爭議,不論是基於過去、現在或將來事件,不論是基於合約、侵權行為、成文法或普通法,或解決與此等條款的解釋、適用性或可執行性有關或與本協議的形成有關的任何爭議的獨有權力,包括但不限於任何爭議的可仲裁性,以及本協議的全部或任何部分無效或可作無效的任何申索。

你和迪士尼同意放棄集體訴訟程序。

你和迪士尼皆不會尋求以集體訴訟、私人檢察官訴訟或在任何一方以代表身分行事或擬以代表身分行事的任何其他程序中。你和我們同意不尋求並明確放棄任何權利提出集體訴訟或尋求集體濟助。未經適用的仲裁或程序各方事先書面同意,不得將一個仲裁或程序與另一個合併。如果集體訴訟或合併訴訟豁免被視為無效或不可執行,則你和我們均無權進行仲裁;相反,所有爭議將在法院中解決。

A. 小額索償法院 根據適用的管轄權要求,你或我們可以選擇在當地的小額索償法院中處理爭議,而不是通過下述非正式爭議解決程序或仲裁進行,只要該事項仍在小額索償法院中並且僅以個人形式進行。如果一方已提交仲裁要求,另一方可根據其酌情權通知仲裁庭其選擇在小額索償法院聽審該爭議。屆時,仲裁庭將結束仲裁,爭議將在適當的小額索償法院中聽審,仲裁被告不需支付任何仲裁費用。

B. 非正式爭議解決機制 在發生爭議時,你和迪士尼同意各方充分和公平的機會以非正式方式處理和解決爭議,以試圖避免正式解決爭議的費用。除可在小額索償法院解決的爭議或與知識產權所有權或執行有關的爭議外,申索方必須向另一方發送爭議通知,且該通知須為書面聲明,其中列明發出通知一方的名稱、地址和聯絡資料,足以評估申索方個人申索的案情的詳細事實資訊,以及所尋求的具體濟助,包括所要求的任何金額以及申賠方計算申索損失的方法。

你必須將任何爭議通知發送至迪士尼,地址為500 South Buena Vista Street, Burbank, California 91521-7620, USA,收件人:法律部。我們將通過你提供的聯絡資料向你發送任何爭議通知,其中可能包括與你的迪士尼帳戶相關的聯絡資料(如適用)。自爭議通知發出之日起六十(60)天,你和迪士尼將嘗試通過非正式協商解決爭議。此非

正式協商要求你親自或透過電話會議或視頻會議進行單獨會面和協商,僅解決你與迪士尼之間的爭議(「會議」)。如你有律師代表,你的律師或可一同參與會議,但你本人也必須參與其中。迪士尼將派出一名或多名代表參加會議,其中可能包括我們的律師。在非正式協商期結束後的六十(60)天(而非之前),且僅在針對某項申索的 會議結束後,你或我們可就該申索啟動仲裁程序。本段中的任何內容均無意禁止雙方 在任何會議或向小額索償法院提出訴訟之前、期間或之後進行非正式溝通,以解決提 告方的申索。各方均同意,法院可頒布禁制令救濟措施以執行本段規定的申請前要求,包括中止違反本段規定而啟動的仲裁的禁制令。

C. 仲裁程序和規則 若你和迪士尼未能通過非正式爭議解決機制或小額索償法院解決爭議,該爭議應通過具有約束力的仲裁解決。《美國聯邦仲裁法案》(9 U.S.C. §§ 1- 16),包括其程序條款,而非州法,管轄本仲裁協議的解釋及執行。任何仲裁請求必須  提  交  予  ADR  Services,  Inc.  (  「  ADR  Services  」  )https://www.adrservices.com/)。若ADR Services 無法進行仲裁,則由National Arbitration and Mediation(「NAM」)(https://www.namadr.com/)進行仲裁。除非該等規則與本協議在某種程度上有衝突之處,仲裁庭的規則將管轄本仲裁的所有方面。仲裁將由一名單獨中立的仲裁員進行。仲裁可以通過親身、文件提交、電話或在線進行。無法通過文件提交、電話或在線進行的訴訟程序將在加利福尼亞州洛杉磯或紐約州紐約市曼哈頓行政區進行,以對你更方便的地點為準;但是,如果你能夠證明在洛杉磯或曼哈頓行政區進行仲裁將對你構成不當的負擔,仲裁員可以在你所在的居住地區親身開庭。你和迪士尼同意接受加利福尼亞州洛杉磯或紐約州紐約市曼哈頓行政區(對你更方便的地點)的聯邦或州法院的專有司法管轄權,以便受理執行仲裁、暫停仲裁程序、或確認、修改、撤銷或對仲裁員所做的裁決作出判決。仲裁員可以像法院一樣要求向任何一方單獨裁定損害賠償,包括宣告或禁制令性救濟,但僅限於滿足該方個別索賠所需的範圍。

D. 費用 如我們對你提起仲裁,我們將支付與仲裁相關的所有費用,包括所有申請費用。如果你是提起仲裁的一方,你將負責支付 ADR Services NAM 要求之不可退還的初始申請費用和其他適用費用。ADR Services 規定了其服務的費用,其載於 https://www.adrservices.com/rate-fee-schedule/ NAM 允 許 任 何 人 在 https://www.namadr.com/info-request-form/?request_type=Standard_Fees_and_Costs 上查詢其服務收費資訊。如果仲裁員發現索賠的實質內容或所尋求的濟助違反了《聯邦民事訴訟規則》第 11 條的陳述要求,在法律允許的範圍內,仲裁員應具有同等權力來裁定符合該規則的制裁。

E. 和解提議和提供判决意向 在爭議仲裁開庭日期確定前至少十 (10) 個月曆日,你方 或我方可向另一方送達書面判決要約,以允許依特定條款作出判決。如果要約被接受,要約和接受證明應提交予仲裁員,仲裁員應據此做出判決。若要約在仲裁開庭前或作 出要約後三十(30)個日曆日內(以先到者為準)未被接受,則應視為撤回要約,不 得在仲裁中作為證據。若一方提出的要約未被另一方接受,且另一方未能獲得更有利 的裁決,則另一方不得收回其提出要約後的費用,而應支付提出要約方自提出要約時 起的費用(包括向仲裁庭支付的所有費用)。

F. 仲裁協議的效力 本仲裁協議在你終止與迪士尼的關係後繼續有效,包括你撤銷任何你曾給予我們的同意或採取其他行動終止你與任何迪士尼產品的合作或使用或與我們的任何通訊。

G. 退出 你可透過郵件退出本仲裁協議。如你這樣做,任何一方都不能強迫另一方進行 仲裁。若要退出,你必須在首次受本仲裁協議約束後三十(30)個月曆日內以書面通 知我們;否則,你必須根據本協議對爭議進行非集體仲裁。如你只選擇退出仲裁條款,而不同時退出集體訴訟豁免,則集體訴訟豁免仍然適用。你不得僅選擇退出集體訴訟 豁免而不同時選擇退出仲裁條款。你的退出通知必須包括你的姓名和地址、你用於設 定迪士尼帳戶的電子郵件地址(如你有),以及你希望退出本仲裁協議(如適用,還 包括你希望退出集體訴訟豁免)的明確聲明。你必須將你的退出通知郵寄至:P.O.  Box 11565, Burbank, California 91510, USA, AttentionDisney Opt-Out。為清晰起 見,透過電子郵件提交的退出通知恕為無效。

如你對本仲裁協議中任何條款的含義有疑問或疑慮,請隨時諮詢律師。我們感謝你理解我們就解決爭議的程序達成一致的重要性。

 

9. 附加條款

A. 訴訟地選擇 你同意,由本協議引起或與本協議有關的任何法律訴訟或衡平法訴訟,如果不屬於仲裁範圍,則只能在位於加利福尼亞州洛杉磯或美國紐約州紐約巿曼哈頓 行政區的州法院或聯邦法院提起訴訟,並且你同意並接受該等法院對此類訴訟的個人 管轄權。

B. 法律選擇 本協議受美國紐約州和美國法律管轄並依其解釋,不實行任何法律衝突原則。

C. 可分割性 如本協議的任何條款非法、無效或因任何原因無法執行,則該條款應被視為從本協議中分割出去,且不影響任何本協議中其他條款的有效性及執行性。

D. 存續條款 本協議中的任何條款,凡是根據其性質應在本協議終止後繼續有效的,均在本協議終止後繼續有效,包括但不限於第 2367 8 節中所述的限制、免責聲明、限制條款、我們使用所提交內容的權利、有關爭議解決的規則以及本第 9 節中的所有規定。

E. 棄權條款 我們對本協議任何條款的棄權,不得視為對該條款或任何其他條款的進一步或持續棄權,而任何於本協議下我們未行使的權利或條款,不構成對該權利或條款的棄權。

 

 

 

Terms of Use – United States

Last Updated: 10 July, 2024

Disney DTC LLC and/or its affiliates and subsidiaries (collectively, “Disney” “we” or “us”) are pleased to provide to you certain websites, software, applications, content, products, and services in any media format or channel, now known or hereafter devised (“Disney Products” and “Products”), which may be branded Disney, ABC, ESPN, Marvel, Pixar, Lucasfilm, FX, Searchlight Pictures, 20th Century Studios, National Geographic, or another brand owned or licensed by Disney. References to Disney Products also include any elements of the Disney Products.

PLEASE READ THESE TERMS AND ANY SPECIFIC AND/OR SUPPLEMENTAL TERMS AND CONDITIONS CAREFULLY BEFORE USING THE DISNEY PRODUCTS. THESE TERMS GOVERN YOUR USE OF THE DISNEY PRODUCTS IN GENERAL. BY USING THE DISNEY PRODUCTS YOU AGREE TO BE BOUND BY THESE TERMS AND ANY SPECIFIC AND/OR SUPPLEMENTAL TERMS AND CONDITIONS.

ANY DISPUTES BETWEEN YOU AND US, EXCEPT DISPUTES RESOLVED IN SMALL CLAIMS COURT OR RELATING TO THE OWNERSHIP OR ENFORCEMENT OF INTELLECTUAL PROPERTY RIGHTS, ARE SUBJECT TO A CLASS ACTION WAIVER AND MUST BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION. PLEASE READ THE ARBITRATION PROVISION (SECTION 8. BELOW) AS IT AFFECTS YOUR RIGHTS UNDER THIS CONTRACT.

 

TABLE OF CONTENTS

  1. These Terms of Use Are a Contract Between You and Us
  2. License Grant and Restrictions
  3. Usage Rules
  4. Paid Transactions
  5. Contests, Sweepstakes and Promotions
  6. Disclaimers and Limitation on Liability
  7. Submissions, User Generated Content, DMCA Takedown Notices
  8. BINDING ARBITRATION AND CLASS ACTION WAIVER
  9. Additional Provisions

 

1. These Terms of Use Are a Contract Between You and Us

A. Binding Contract. These terms of use (“Agreement”) are a contract between you and Disney DTC LLC, as a Delaware limited liability company doing business at 500 South Buena Vista Street, Burbank, California 91521, USA and its affiliates and subsidiaries. Other than as expressly stated herein, there are no third-party beneficiaries of this Agreement.

B. Agreement. You represent to Disney that you have read, understood, and expressly agree to be bound by this Agreement, and the terms, conditions, and notices contained or referenced herein, whether you have created a Disney account or an equivalent unified account for Disney Products (and agree to this Agreement at the time you created that account) or whether you simply browse, use, or access a Disney Product offered directly by Disney or through a third party (and agree to this Agreement when you browse, use, or access any aspect of the Disney Product). If you do not agree to the Agreement, you may not use the Disney Products.

C. Supplemental Terms. This Agreement governs the Disney Products in general. More specific and/or supplemental terms and conditions may apply to some Products, including but not limited to, a particular contest, sweepstakes or promotion, software, application, promotional code, service or other activity; availability of certain merchandise, content, programs, or other activities; conditions or other limitations to the Disney Products for users under certain ages; and/or specific terms or restrictions that may accompany certain territories, programs, content, products, websites, applications or other software. ANY SUPPLEMENTAL TERMS AND CONDITIONS ARE IN ADDITION TO THIS AGREEMENT AND, IN THE EVENT OF A CONFLICT, THE SUPPLEMENTAL TERMS WILL PREVAIL OVER THIS AGREEMENT. IF YOU DO NOT AGREE TO THE APPLICABLE SUPPLEMENTAL TERMS AND CONDITIONS DISCLOSED, YOU MAY NOT USE THE DISNEY PRODUCT.

D. Amendments. We may need to make changes to any portion of this Agreement from time to time and for many reasons, including to reflect updates to the Disney Products or changes in law. If we make a material change to this Agreement, to the extent permitted by the applicable laws, it will be effective thirty (30) days following either our dispatch of a notice to you or our posting of the amended terms through the Disney Products, the third party that makes Disney Products available to you, or at disneytermsofuse.com. You are responsible for periodically reviewing this Agreement for updates and amendments. By continuing to use the Disney Products you will be deemed to have agreed to and accepted any amendments. If you do not agree to any change to this Agreement, you must discontinue using the Disney Products. Our customer service representatives are not authorized to modify any provision of this Agreement, either verbally or in writing.

E. Accounts. In addition to a Disney account or an equivalent unified account for Disney Products, some Disney Products may permit or require you to create an account to participate or to secure additional benefits. You agree that any information you provide and maintain is accurate, current and complete, including your account information, contact information for notices and other communications from us and your payment information. You agree not to impersonate or misrepresent your affiliation with any person or entity, including using another person’s username, password or other account information, or another person’s name or likeness, or provide false details for a parent or guardian. You agree that we may take steps to verify the accuracy of information you provide, including contact information for a parent or guardian.

F. Passwords and Security. You agree that you will not share your account or account information with others. You are responsible for taking reasonable steps to maintain the confidentiality of your username and password, and you are responsible for all activities under your account that you can reasonably control. You agree to promptly notify us of any unauthorized use of your username, password or other account information, or of any other breach of security that you become aware of involving your account or the Disney Products.

G. Electronic Notice. You consent to receive notices, including agreements, disclosures, and other communications, electronically from us at the email address you have provided. You agree that these electronic notices satisfy any legal requirements that such communications be in writing.

H. Termination or Suspension. To the extent permitted by the applicable laws, we may terminate or suspend your access to any Disney Products, and/or terminate this Agreement subject to the survival of terms as provided below, if required by law, or if we have objective reason to believe you have used the Disney Products in violation of any provision of this Agreement or any supplemental terms, and/or if you engage in or encourage infringement or any other illegal conduct as it relates to your use of the Disney Products.

 

2. License Grant and Restrictions

The Disney Products, including, but not limited to, movies, television shows, entertainment or informational programming, trailers, bonus material, scripts, code, images and artwork, are our copyrighted, patented or trademarked property or the copyrighted, patented or trademarked property of our licensors and all copyrights, trademarks, service marks, trade names, trade dress, patents and other intellectual property rights in the Disney Products are owned by us or our licensors (who may be third-party beneficiaries of this Agreement) and protected by the copyright, trademark, patent and other laws of the United States and international treaties.

A. Consumer License. If a Disney Product, or third party providing Disney Products subject to this Agreement, is configured to enable the use of software, content, virtual items or other materials owned or licensed by us, we grant you a limited, non-exclusive, non-sublicensable, non- transferable license to access and use such software, content, virtual item or other material for your personal, noncommercial use only, only for as long as that Disney Product is made available to you by us, or an authorized third party, and only in accordance with this Agreement and/or the specific terms that apply to that Disney Product, with no right to reproduce, distribute, communicate to the public, make available to the public, or transform any Disney Product, including in connection with any use, creation, development, modification, prompting, fine-tuning, training, testing, benchmarking or validation of any artificial intelligence or machine learning tool, model, system, algorithm, product or other technology (“AI Tool”), in any media format or channel now known or hereafter devised (except as may be expressly described within the Disney Product or used in a Disney Product in the manner for which it was intended). This is a license agreement and not an agreement for sale or assignment of any rights in the Disney Products. Except as we specifically agree in writing, no element of the Disney Products may be used or exploited in any way other than as part of the authorized Product made available to you. You may own the physical media on which elements of the Disney Products are made available to you, but we retain full and complete ownership of the Disney intellectual property. We do not transfer title to any portion of the Disney websites, software, applications, content, virtual items or other materials and/or services to you. Likewise, the purchase of a license to use any Disney Product does not create an ownership interest in the Disney websites, software, applications, content, virtual items or other materials and/or services.

B. Restrictions on Your Use of Disney’s Products. You agree that you will not nor permit another person to do any of the following without our express written permission, and that these restrictions are a condition to your license:

i. circumvent or disable any content protection system or digital rights management technology used in connection with the Disney Product;

ii. copy the Disney Product (except as expressly permitted by us);

iii. rebroadcast, transmit or perform the Disney Product;

iv. create derivative works of the Disney Product or any part thereof, except as and only to the extent that any foregoing restriction is prohibited by applicable law;

v. move, decompile, reverse-engineer, disassemble, or otherwise reduce to human-readable form the Disney Products and/or the video player(s), underlying technology, any digital rights management mechanism, device, or other content protection or access control measure incorporated into the video player(s);

vi. modify the Disney Products, including, but not limited to, by removing identification, copyright or other proprietary notices from the Disney Products, or by framing, mirroring, or utilizing similar techniques;

vii. access or use the Disney Products in a manner that suggests an association with our products, services or brands;

viii. use the Disney Products for any commercial or business-related use or build a business utilizing the Disney Products, or engage in any activity to enable third parties to engage in any of the foregoing activities, in each case whether or not for profit;

ix. bypass, modify, defeat, tamper with or circumvent any of the functions or protections of the Disney Products;

x. access, monitor, copy or extract the Disney Products using a robot, spider, script, or other automated means, including, for the avoidance of doubt, for the purposes of creating or developing any AI Tool, data mining or web scraping or otherwise compiling, building, creating or contributing to any collection of data, data set or database (other than for a public search engine’s use of spiders for creating search indices to the extent not disallowed by Disney, including through the applicable robots.txt files or NOINDEX or NOFOLLOW meta-tags);

xi. damage, disable, overburden or impair the Disney Products; or

xii. use the Disney Products in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with this Agreement.

C. Violation. Any attempt to perform any of the restricted actions listed above is a violation of the rights of Disney and/or the intellectual property rights holder.

D. Export Controls. You may not access or use any Disney Product in violation of the applicable export control and economic sanctions requirements. By acquiring services, content or software through the Disney Products, you represent and warrant that your access to and use of the services, content or software will comply with those requirements.

 

3. Usage Rules

A. Changes to the Disney Products. The Disney Products are constantly evolving and will change over time. We reserve the right to make such changes or, if necessary, discontinue Disney Products to the extent not prohibited by the applicable laws. If required by law, we may also need to suspend, restrict, or terminate your access to Disney Products.

B. Third-Party Services or Platforms. The Disney Products may integrate, be integrated into, or be provided in connection with third-party websites, services, applications, platforms, and/or content. We do not control those third-parties or the products they make available. You should read the terms of use agreements and privacy policies that apply to such third-party products. If you access a Disney Product using an Apple iOS, Android or Microsoft Windows-powered device or Microsoft Xbox One, Apple Inc., Google, Inc. or Microsoft Corporation, respectively, shall be a third-party beneficiary of this Agreement. However, these third-party beneficiaries are not a party to this Agreement. You agree that your access to the Disney Products using these devices also shall be subject to the usage terms set forth in the applicable third-party beneficiary’s terms of service. You represent to Disney that you have read and agreed to those terms.

C. Internet, Browser and System Requirements. You may need a high speed Internet connection and/or minimum system and/or browser requirements to access and use certain aspects of the Disney Products. You are required to review the minimum requirements necessary for use of the specific Product.

D. Mobile Networks. When you access the Disney Products through a mobile network, your network or roaming provider’s messaging, data and other rates and fees will apply.

Downloading, installing or using certain Products may be prohibited or restricted by your network provider and not all Products may work with your network provider or device.

E. Consent to Messages. When you use the Disney Products, you may be given the opportunity to consent to receive communications from us through email, text, and/or mobile push notifications. Standard text and calling rates will apply. To the extent permitted by the applicable laws, you agree that texts, calls or prerecorded messages may be generated by automatic telephone dialing systems. You can opt out of promotional communications by following the “Unsubscribe” directions for emails, through the settings of the Disney Product, or, if via text message, by responding STOP to the extent permitted by the applicable laws. YOU ACKNOWLEDGE THAT YOU ARE NOT REQUIRED TO CONSENT TO RECEIVE PROMOTIONAL TEXTS OR CALLS AS A CONDITION OF USING THE DISNEY PRODUCTS.

F. App Permissions. When you use the Disney Products, you may grant certain permissions to us for your device and/or accounts. Most mobile device platforms provide additional information regarding these permissions and how, if possible, to changes your permission settings. By downloading, installing or using the Disney Products, you agree to receive automatic software updates (as applicable).

G. Informational and Entertainment Purposes. You understand that the Disney Products are for your personal, noncommercial use and are intended for informational and entertainment purposes only; the content available does not constitute legal, financial, professional, medical or healthcare advice or diagnosis and cannot be used for such purposes.

H. Commercial, Marketing, or Branding Use Prohibited. Except as expressly licensed, we do not allow uses of the Disney Products, or other Disney intellectual property, that are commercial or business-related, including uses in marketing or branding, or that advertise or offer to sell or promote products or services (whether or not for profit), or that solicit others (including solicitations for contributions or donations).

I. Malware. You agree not to knowingly or recklessly introduce a virus or other harmful component, or otherwise tamper with, impair or damage any Disney Product or connected network, or interfere with any person or entity’s use or enjoyment of any Disney Product. You agree not to use any software or device that allows automated gameplay, expedited gameplay, or other manipulation of gameplay or game client and you agree not to cheat or otherwise modify a Disney Product or game experience to create an advantage for one user over another.

J. Simulated Activity. You understand that to support smooth operation of the Disney Products across wide geographic areas, aspects of certain activities, such as game play, may be simulated to avoid delays.

K. Affiliate Advertising Programs. Disney is a participant in affiliate advertising programs designed to provide a means for websites, apps, or services to earn advertising fees by advertising and linking to third party retail sites.

 

4. Paid Transactions

A. Identity of Seller. Sales are made by Disney or the authorized seller identified at the time of sale, if different. If you have questions about your order, please contact the seller at the address provided and they will assist you. Some digital storefronts on the Disney Products are operated by third parties and, in that case, different or additional sale terms may apply, which you should read when they are presented to you.

B. Digital Content and Virtual Items. We may make applications, games, software or other digital content available on the Disney Products or through authorized third parties for you to license for a one-time fee. When purchasing a license to access such material from a Disney Product, charges will be disclosed to you before you complete the license purchase.

Your purchase of a virtual item or in-game currency is a payment for a limited, non-assignable license to access and use such content or functionality as intended by the Disney Products with no right to reproduce, distribute, communicate to the public, make available to the public or transform any Disney Product via any online media, in any media format or channel now known or hereafter devised (except as may be expressly described or contemplated within the Disney Product). Virtual items (including characters and character names) or in-game currency purchased or available to you in the Disney Products can only be used in connection with the Disney Products where you obtained them or where they were assembled by you as a result of game play. These items are not redeemable or subject to refund and cannot be traded outside of the Disney Products for money or other items for value. We may modify or discontinue virtual items or in-game currency at any time to the extent permitted by the applicable laws.

C. Digital Movie Codes. Digital codes originally packaged in a combination disc + code package (a package that includes a DVD, Blu-Ray, and/or 4K/UHD disc(s) and a digital code) may not be sold separately and may be redeemed only by an individual who obtains the code in the original combination disc + code package, or by a family member of that individual. Digital codes are not authorized for redemption if sold separately. You may use digital movie codes to obtain licensed access to digital movies only as specifically authorized under this Agreement and the terms and conditions of the participating provider of digital content through which you access or download the digital movie. Digital movie codes sold, distributed, purchased, or transferred in a manner inconsistent with this Agreement are subject to being invalidated.

Digital Movie Code Returns. If you do not agree to the above terms and conditions for redeeming a digital movie code obtained by you or a family member in an original combination disc + code package, you may return the combination disc + code package to Disney for a refund subject to the conditions provided at this link.

D. Subscriptions. Some Disney Products require paid subscriptions and the acceptance of supplemental terms to access. By signing up for a subscription, you agreed that your subscription will be automatically renewed and, unless you cancel your subscription, you authorized us to charge your payment method for the renewal term. You agree that we can change the terms of the subscription with advance notice to you and an opportunity for you to cancel. The period of auto-renewal will be the same as your initial subscription period unless otherwise disclosed to you. The renewal rate will be no more than the rate for the immediately prior subscription period, excluding any promotional and discount pricing, unless we notify you of a rate change prior to your auto-renewal, in which case you will have the right to cancel the renewal of your subscription. From time to time, we may offer a free trial subscription for a Disney Product. If you register for a free trial subscription, we will begin to bill your account when the free trial subscription expires, unless you cancel your subscription before that time.

Unless otherwise disclosed when you subscribe, you have the right to cancel your Disney Product subscription . When a subscription is canceled, you might not receive a prorated refund, but in such case you will continue to have access to the Disney Products until the end of the term during which you canceled the subscription. If you cancel your subscription, you will still be obligated to pay other charges incurred by you in the course of using the Disney Product prior to the date of cancellation. If you pay a periodic subscription fee for a Disney Product, we will provide you with reasonable notice of changes to the fees or billing methods in advance of their effective date and you will be able to cancel your subscription prior to such change. If you subscribed online, we will give you the option of cancelling the subscription online.

E. The Order Process. You will have the opportunity to review and confirm your order, including delivery address (if applicable), payment method and product details. We will send to you a notice when we accept your order and our acceptance will be deemed complete and for all purposes to have been effectively communicated to you at the time we send the notice. At such time, the contract for sale will be made and become binding on both you and us. The risk of loss in any goods you purchase and the responsibility to insure them passes to you when the relevant goods are delivered.

We reserve the right to refuse or cancel any order prior to delivery. Some situations that may result in your order being cancelled include system or typographical errors, inaccuracies in product or pricing information or product availability, fairness among customers where supplies are limited, or problems identified by our credit or fraud departments. We also may require additional verification or information before accepting an order. We will contact you if any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after we have processed your payment but prior to delivery, we will refund your payment.

F. Payments and Billing. When you provide payment information, you represent and warrant that the information is accurate, that you are authorized to use the payment method provided, and that you will notify us of changes to the payment information. We reserve the right to utilize third party payment card updating services to obtain current expiration dates on credit cards and debit cards.

G. Right of Cancellation; Return of Goods. You may have the right to cancel an order placed for a Disney Product – depending on the nature of the Disney Product. Please read the following information carefully so you understand your right of cancellation.

If you wish to cancel, you must do so by following the cancellation instructions for the particular Disney Product. A sample cancellation form is available here.

i. Cancelling Subscriptions: Please see the information above on the process for cancelling subscriptions in our Subscriptions section, above.

ii. Digital Content: When you purchase a license to access digital content or virtual items, you will be given an opportunity to consent to delivery at the time of purchase. By consenting to delivery, you acknowledge that you have lost the right to cancel. License purchase fees paid for digital content are non-refundable unless otherwise indicated.

iii. Physical Goods: You have the right, within thirty (30) days from the date of your receipt of physical goods, to cancel our contract with you and return the goods. This right does not apply to goods stated by us on the Disney Products to be non-returnable, including but not limited to:

      • Any products with a seal, where the seal is broken, such as audio and video recordings, computer software, and CD’s, DVD’s or other physical media that have been supplied in sealed packaging; and
      • Personalized items.

iv. Personalized Goods: We reserve the right to refuse personalized orders at our discretion. Inappropriate use of our personalization service will cause your order to be cancelled and any payment refunded.

These cancellation rights are separate from and in addition to your rights should any item we supply be faulty.

If you are returning goods that are not faulty, you may be required to pay for the cost of returning the goods to us and we may deduct a reasonable amount if you used the goods.

H. Pricing; Taxes. We may revise the pricing for the Disney Products we offer. When you place your order, we estimate the applicable tax and include that estimate in the total for your convenience. Except to the extent required under applicable tax laws, the actual tax amount that will be applied to your order and charged to your payment method is based on calculations on the date of shipment, regardless of when the order was placed.

I. International Shipping; Customs. When ordering goods for delivery to countries/regions other than the country/region where the seller is located, you may have to pay import duties and taxes levied. These and any additional charges for customs clearance must be borne by you. For goods shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; manuals, instructions and safety warnings may not be in destination country/region languages; the goods and accompanying materials may not be designed in accordance with destination country/region standards, specifications, and labeling requirements; and the goods may not conform to destination country/region voltage (requiring use of an adapter or converter). You are responsible for assuring the goods can be lawfully imported to the destination country/region. When ordering from us, the recipient is the importer of record and must comply with all laws and regulations of the destination country/region.

J. Gift Cards. Disney gift cards may be offered for purchase and/or redemption in connection with certain Disney Products, subject to additional terms of service. The risk of loss and title for gift cards passes to you at the time of electronic transmission or delivery to the carrier. Gift cards may be redeemed at eligible locations and for eligible products and services. Please review the gift card FAQs for more information.

 

5. Contests, Sweepstakes and Promotions

Contests, sweepstakes and other similar promotions that you enter on a Disney Product or in connection with Disney Products integrated with a third-party website, service, application, platform, and/or content (“Disney Promotions”) may be subject to official rules and/or conditions that are supplemental to this Agreement, and which may provide details governing the Disney Promotion such as eligibility requirements, entry instructions, deadlines, prize information and restrictions. If you wish to participate in any Disney Promotion, please first review the applicable official rules and/or conditions. If a Disney Promotion’s official rules and/or conditions conflict with this Agreement, the provisions contained in the official rules and/or conditions govern and control the Disney Promotion. Your entry to a Disney Promotion constitutes User Generated Content (as defined in Section 7 below) and is subject to all provisions of this Agreement that govern your submission and our use of your User Generated Content.

 

6. Disclaimers and Limitation on Liability

THE DISNEY PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES NOT EXPRESSLY SET OUT IN THESE TERMS TO THE FULLEST EXTENT PERMITTED BY LAW.

PLEASE REFER TO THE HELP SECTION OF THE APPLICABLE DISNEY PRODUCT FOR ASSISTANCE IF A DISNEY PRODUCT IS NOT WORKING PROPERLY. It is your responsibility to ensure you follow installation instructions, have the minimum system requirements, update software as recommended, and consult our customer service resources if you encounter a problem with the Disney Products.

We shall not be liable for delay or failure in performance for causes beyond our control or any other damage which does not result from a breach of our obligations under this Agreement.

We are not liable for business losses. We only supply products for your personal, noncommercial, and domestic use. If you use the products for any other purpose we will have no liability to you for any loss of profit, loss of business, business interruption, loss of business opportunity, or similar loss.

WE ARE NOT RESPONSIBLE FOR ANY LACK OF FUNCTIONALITY OR FAILURE TO PROVIDE ANY PART OF THE DISNEY PRODUCT(S), OR ANY LOSS OF CONTENT OR DATA THAT IS DUE TO: YOUR EQUIPMENT, DEVICES, OPERATING SYSTEM OR INTERNET CONNECTION; OR YOUR FAILURE TO COMPLY WITH SPECIFIED COMPATIBILITY REQUIREMENTS.

WE SHALL NOT BE LIABLE TO YOU FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS AND PROPERTY DAMAGE, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR SHALL WE BE HELD LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND OUR REASONABLE CONTROL.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED ONE THOUSAND U.S. DOLLARS (US $1,000), UNLESS PROHIBITED UNDER THE APPLICABLE LAWS.

 

7. Submissions, User Generated Content, DMCA Takedown Notices

A. Submissions and Unsolicited Ideas Policies. Our long-standing company policy does not allow us to accept or consider unsolicited creative ideas, suggestions or materials. In connection with anything you submit to us – whether or not solicited by us – you agree that creative ideas, suggestions or other materials you submit are not being made in confidence or trust and that no confidential or fiduciary relationship is intended or created between you and us in any way, and that you have no expectation of review, compensation or consideration of any type.

B. User Generated Content. The Disney Products may ask for or allow you to communicate, submit, upload or otherwise make available text, chats, images, audio, video, contest entries or other content (“User Generated Content”), which may be accessible and viewable by the public. Access to these features may be subject to age restrictions. Whether a Disney Product made available by us or in connection with Disney Products appears on a Disney website, service and/or platform or is integrated with a third-party website, service, application, and/or platform, you may not submit or upload User Generated Content that is defamatory, harassing, threatening, bigoted, hateful, violent, vulgar, obscene, pornographic, or otherwise offensive or that harms or can reasonably be expected to harm any person or entity, whether or not such material is protected by law.

In most instances, we do not claim ownership of your User Generated Content; however, you grant us a non-exclusive, sublicensable, irrevocable and royalty-free worldwide license under all copyrights, trademarks, patents, trade secrets, privacy and publicity rights and other intellectual property rights for the full duration of those rights to use, reproduce, transmit, print, publish, publicly display, exhibit, distribute, redistribute, copy, index, comment on, modify, transform, adapt, translate, create derivative works based upon, publicly perform, publicly communicate, make available, and otherwise exploit such User Generated Content, in whole or in part, in all media formats and channels now known or hereafter devised (including in connection with the Disney Products and on third-party websites, services, applications, and/or platforms), in any number of copies and without limit as to time, manner and frequency of use, without further notice to you, without attribution (to the extent this is not contrary to mandatory provisions of applicable law), and without the requirement of permission from or payment to you or any other person or entity. You agree that submission of User Generated Content does not establish any relationship of trust and confidence between you and us, and that you have no expectation of compensation whatsoever (except as may be specifically stated in the provisions of the Disney Products in connection with the submission, or arising from it).

You represent and warrant that your User Generated Content conforms to this Agreement and that you own or have the necessary rights and permissions including, without limitation, all copyrights, music rights and likeness rights (with respect to any person) contained in the User Generated Content, without the need for payment to any other person or entity, to use and exploit, and to authorize us to use and exploit, your User Generated Content in all manners contemplated by this Agreement; and you agree to indemnify and hold us harmless from any claims or expenses (including attorneys’ fees) by any third party arising out of or in connection with our use and exploitation of your User Generated Content resulting from your breach of this Agreement. You also agree to waive and not to enforce any moral rights, ancillary rights or similar rights in or to the User Generated Content against us or our licensees, distributors, agents, representatives and other authorized users, and agree to procure the same agreement to waive and not to enforce from others who may possess such rights.

To the extent that we authorize you to create, post, upload, distribute, publicly display or publicly perform User Generated Content that requires the use of our copyrighted works, we grant you a non-exclusive license to create a derivative work using the specifically referenced copyrighted works as required for the sole purpose of creating such a work, provided that such license shall be conditioned upon your assignment to us of all rights worldwide in the work you create for the duration of copyright in the User Generated Content, in all formats and media known or unknown to date, including for use on Disney Products and on third party sites and platforms. If such rights are not assigned to us, your license to create derivative works using our copyrighted works shall be null and void.

We may monitor, screen, post, remove, modify, store and review User Generated Content or communications sent through a Disney Product, at any time and for any reason, including to ensure that the User Generated Content or communication conforms to this Agreement, without prior notice to you. We may terminate your account and access to the Disney Products if your User Generated Content violates this Agreement, including unlawful postings or content, without prior notice to you. We are not responsible for, and do not endorse or guarantee, the opinions, views, advice or recommendations posted or sent by users.

C. Claims of Copyright Infringement. Notifications of claimed copyright infringement and counter notices must be sent to our designated agent:

Attn: TWDC Designated Agent
The Walt Disney Company
500 South Buena Vista Street
Burbank, California 91521, USA
Phone: +1 818-560-1000
Fax: +1 818-560-4299
Email: designated.agent@dig.twdc.com

We are only able to accept notices in the languages in which this Agreement is made available by us.

We will respond expeditiously to claims of copyright infringement committed using the Disney Products that are reported to our designated copyright agent, in accordance with the U.S. Digital Millennium Copyright Act of 1998 (“DMCA”) or, as applicable, other laws. With respect to Disney Products hosted in the United States, these notices must include the required information set forth in the DMCA and described in detail here.

 

8. BINDING ARBITRATION AND CLASS ACTION WAIVER

PLEASE READ THIS PROVISION CAREFULLY—YOU ARE AGREEING TO RESOLVE ALL DISPUTES BETWEEN YOU AND DISNEY THROUGH BINDING INDIVIDUAL ARBITRATION AND INCLUDE A CLASS ACTION WAIVER AND JURY TRIAL WAIVER.

You and Disney agree to resolve, by binding individual arbitration as provided below, all Disputes (including any related disputes involving The Walt Disney Company, its subsidiaries, or its affiliates) except for: (i) any claim within the jurisdiction of a small claims court consistent with the jurisdictional and dollar limits that may apply, as long as it is an individual dispute and not a class action; and (ii) any dispute relating to the ownership or enforcement of intellectual property rights. “Dispute” includes any claim, dispute, action, or other controversy, whether based on past, present, or future events, whether based in contract, tort, statute, or common law, between you and Disney concerning the Disney Products or this Agreement, or this exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of these terms or the formation of this Agreement, including, without limitation, the arbitrability of any dispute, and any claim that all or any part of this Agreement is void or voidable.

YOU AND DISNEY AGREE TO WAIVE CLASS ACTION PROCEDURES.

Neither you nor Disney will seek to have a dispute heard as a class action or private attorney general action or in any other proceeding in which any party acts or proposes to act in a representative capacity. You and we agree not to, and expressly waive any right to, file a class action or seek relief on a class basis. No arbitration or proceeding can be combined with another without the prior written consent of all parties to the applicable arbitrations or proceedings. If this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor we are entitled to arbitration; instead, all Disputes will be resolved in a court.

A. Small Claims Court. Subject to applicable jurisdictional requirements, you or we may elect to pursue a Dispute in a local small claims court rather than through the informal dispute resolution process described below or arbitration, so long as the matter remains in small claims court and proceeds only on an individual basis. If a party has already submitted an arbitration demand, the other party may, in its sole discretion, inform the arbitral forum that it chooses to have the Dispute heard in small claims court. At that time, the arbitral forum will close the arbitration and the Dispute will be heard in the appropriate small claims court, with no fees due from the arbitration respondent.

B. Informal Dispute Resolution. In the event of a Dispute, you and Disney agree to attempt to avoid the costs of formal dispute resolution by giving each party a full and fair opportunity to address and resolve the Dispute informally. Except for those Disputes eligible to be resolved in small claims court or relating to the ownership or enforcement of intellectual property rights, the claiming party must send to the other party a notice of a Dispute, which is a written statement that sets forth the name, address, and contact information of the party giving the notice, detailed factual information sufficient to evaluate the merits of the claiming party’s individualized claim, and the specific relief sought, including whatever amount of money is demanded and the means by which the demanding party calculated the claimed damages. You must send any notice of a Dispute to Disney, 500 South Buena Vista Street, Burbank, California 91521-7620, USA, Attention: Legal. We will send any notice of a Dispute to you at the contact information we have available for you, which may include, if applicable, the contact information associated with your Disney account. You and Disney will attempt to resolve a Dispute through informal negotiation within sixty (60) days beginning from the date the notice of a Dispute is sent. This informal negotiation requires an individual meet-and-confer in person, or via teleconference or videoconference, that addresses only the Dispute between you and Disney (the “Conference”). If you are represented by counsel, your counsel may participate in the Conference, but you will also need to individually participate. Disney will participate in the Conference through one or more representatives, which may include our counsel. After the end of the sixty (60) day informal negotiation period and not before, and only after the completion of the Conference with respect to a claim, you or we may commence an arbitration proceeding regarding that claim. Nothing in this paragraph is intended to prohibit the parties from engaging in informal communications to resolve the initiating party’s claims before, during, or after any Conference or filing in small claims court. Each party agrees that a court may enter injunctive relief to enforce the pre-filing requirements of this paragraph, including an injunction to stay an arbitration that has been commenced in violation of this paragraph.

C. Arbitration Process and Rules. If you and Disney do not resolve a dispute by informal negotiation or in small claims court, the dispute shall be resolved by binding arbitration. The Federal Arbitration Act, 9 U.S.C. §§ 1-16, including its procedural provisions, and not state law, governs the interpretation and enforcement of this arbitration agreement. Any demand for arbitration must be filed with ADR Services, Inc. (“ADR Services”) (https://www.adrservices.com/). If ADR Services is not available to arbitrate, the arbitration will be conducted by National Arbitration and Mediation (“NAM”) (https://www.namadr.com/). The rules of the arbitral forum will govern all aspects of this arbitration, except to the extent those rules conflict with this Agreement. The arbitration will be conducted by a single, neutral arbitrator. Arbitration may be conducted in person, through the submission of documents, by phone, or online. Proceedings that cannot be conducted through the submission of documents, by phone, or online will take place in either Los Angeles, California or the borough of Manhattan, New York, New York, whichever is more convenient for you; provided, however, that if you can demonstrate that arbitration in Los Angeles or the borough of Manhattan would create an undue burden to you, the arbitrator may hold an in-person hearing in your hometown area. You and Disney agree to submit to the exclusive jurisdiction of the federal or state courts located in either Los Angeles, California or the borough of Manhattan, New York, New York, whichever is more convenient for you, in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator. The arbitrator may award damages to either party individually as a court could, including declaratory or injunctive relief, but only to the extent required to satisfy such party’s individual claim.

D. Fees. If we initiate an arbitration against you, we will pay all costs associated with the arbitration, including the entire filing fee. If you are the party initiating an arbitration, you will be responsible for the nonrefundable initial filing fee and other applicable fees, as required by ADR Services or NAM. ADR Services sets forth fees for its services, which are available at https://www.adrservices.com/rate-fee-schedule/. NAM permits any person to request information as to fees for its services at https://www.namadr.com/info-request-form/?request_type=Standard_Fees_and_Costs. If the arbitrator finds that either the substance of a claim or the relief sought violate the representation requirements of Federal Rule of Civil Procedure 11, to the extent permitted by law, the arbitrator shall have the same power to award sanctions consistent with that rule.

E. Settlement Offers and Offers of Judgment. At least ten (10) calendar days before the date set for an arbitration hearing with respect to a Dispute, you or we may serve a written offer of judgment on the other party to allow judgment on specified terms. If the offer is accepted, the offer with proof of acceptance shall be submitted to the arbitrator, who shall enter judgment accordingly. If the offer is not accepted prior to the arbitration hearing or within thirty (30) calendar days after it is made, whichever is first, it shall be deemed withdrawn and cannot be given as evidence in the arbitration. If an offer made by one party is not accepted by the other party, and the other party fails to obtain a more favorable award, the other party shall not recover their post-offer costs and shall pay the offering party’s costs (including all fees paid to the arbitral forum) from the time of the offer.

F. Arbitration Agreement Survival. This arbitration agreement will survive the termination of your relationship with Disney, including any revocation of consent or other action by you to end your engagement with or use of any Disney Products or any communication with us.

G. Opt-out. You may opt out of this arbitration agreement via mail. If you do so, neither party can force the other party to arbitrate. To opt out, you must notify us in writing no later than thirty (30) calendar days after first becoming subject to this arbitration agreement; otherwise you shall be bound to arbitrate Disputes on a non-class basis in accordance with this Agreement. If you opt out of only the arbitration provisions, and not also the class action waiver, the class action waiver still applies. You may not opt out of only the class action waiver and not also the arbitration provisions. Your opt-out notice must include your name and address, the email address you used to set up your Disney account (if you have one), and an unequivocal statement that you want to opt out of this arbitration agreement (and, if applicable, that you want to opt out of the class action waiver). You must mail your opt-out notice to P.O. Box 11565, Burbank, California 91510, USA, Attention: Disney Opt-Out. For clarity, opt-out notices submitted via email will not be effective.

If you have questions or concerns about the meaning of any provision of this arbitration agreement, please feel free to seek the counsel of an attorney. We thank you for understanding why it is important that we agree on the process for addressing disputes.

 

9. Additional Provisions

A. Choice of Forum. You agree that any action at law or in equity arising out of or relating to this Agreement that is not subject to arbitration shall be filed, and that venue properly lies, only in the state or federal courts located in either Los Angeles, California or the borough of Manhattan, New York, New York, United States of America and you consent and submit to the personal jurisdiction of such courts for the purposes of litigating such action.

B. Choice of Law. This Agreement is governed by and construed in accordance with the laws of the State of New York and the laws of the United States, without giving effect to any conflict of law principles.

C. Severability. If any provision of this Agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.

D. Survival. The provisions of this Agreement which by their nature should survive the termination of this Agreement shall survive such termination, including but not limited to the restrictions, disclaimers, limitations, our rights to use submitted content, and rules regarding dispute resolution in Sections 2, 3, 6, 7 and 8 as well as the general provisions in this Section 9.

E. Waiver. No waiver of any provision of this Agreement by us shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.